Platinum Play casino is a member of the Fortune Lounge Group, the one who also owns 7 Sultans, Vegas Palms, Desert Dollar, Vegas Towers, and Royal Vegas. It was established in 2004, and all customers of the closed Havana Club Casino are recommended to join it. The casino is powered by Microgaming and is operated by Digimedia Ltd under the jurisdiction of Malta.
All online transactions conducted via the casino’s website are encrypted using 128-bit SSL Digital Encryption, so the security and privacy of players is fully guaranteed. Platinum Play was also granted the eCOGRA seal, which guarantees the safety and fairness of financial transactions, in addition to the monthly audited payouts. The payout percentage can be checked after clicking the eCOGRA logo at the bottom of the site.
As you would expect from the Microgaming powered casino, it offers the full range of one of the best and most popular online casino games. Players can enjoy their favourite Microgaming games, be it slots, tbale and card games, video poker, bingo, baccarat and others. The casino is available in instant play and download version, both easy-to-install and running smoothly. You can also access the casino using its mobile software.
In contrast to other casinos, Platinum Play offers new players not a match bonus, but 1500 free bets, to be played during 1 day. All players can take part in the International Slots League and gain free credits for referring a friend. The casino also launches new exciting promotions, all to be followed on the site. Platinum Play also gives bonus if the first purchase is made using EcoCard, NETeller and Click2pay.
Platinum Play accepts a great variety of deposit methods, which enable players to deposit in various currencies. When depositing for the first time with EcoCard, EntroPay, NETeller, Click2pay, Moneybookers, and Ukash, you will get a 10% bonus.
No matter what time you will have a problem, there is 24/7 support team to help you. Players can contact them via live chat, email, skype and free helpdesk telephone numbers. Apart from that, there is a FAQ section available, quite decently constructed, though hidden in a location you would not expect it to be.
Platinum Play casino definitely offers its players one of the best software available, and is providing them with an excellent customer service. In 2007 it gained the award for the Best Casino for Beginners, to what contributed 24/7 free phone support, live on screen chat and interactive game tutorials.