Casino Floor is operated and managed since 2009 by Odds Matrix Ltd, a company with a licence from the Lotteries and Gaming Authority Malta. It offers games from a number of the best software providers in the industry: Microgaming, Betsoft, NetEnt, EveryMatrix and Play’n Go. It has a site that is available in English, Norwegian and Swedish and its background seems to show an exclusive futuristic casino. It also has an interesting slider that says 2D on one side and 3D on the other site, but more about that later.
The casino uses the most advanced data encryption techniques to guarantee that your information is only available to a select few employees. All information is encrypted using the internationally accepted industry standard SLL encryption algorithms. That means all of your information going back and forth’ from your address, to the cards you are being dealt is being protected by the same amount of security a bank would use. The Random Number Generator that is used to randomize deals has been thoroughly tested and approved by eCOGRA.
Before delving into the games available at the casino, let’s talk a bit about its lobby. As mentioned before, the casino has a small slider in the top right corner of its website with 2D and 3D options. What does it do? Well, the casino has a standard on-site lobby that looks similar to any other Instant Play casino you may know. But if you’re using Chrome or Firefox browsers you can switch to the 3D Lobby. Suddenly you are transported to what looks like a lobby in a land-based casino. You can walk around using your keyboard, walk up to a machine or a table and start playing the game it offers. This is a very interesting and fancy feature that should excite you at first, but you will quickly notice that it feels sluggish and in the long term may annoy more when you want to access a specific game. So, it’s a fancy feature but not really that useful.
Most casinos offer games from one, maybe two providers. Casino Floor goes even further and gives you the opportunity to play games from five different providers. Their list includes some of the biggest names in the industry: Microgaming, Betsoft, NetEnt, EveryMatrix and Play’n Go. This gives players access to over 650+ great online casino games separated in such categories as video slots, table games, classic slots, video pokers, scratch cards, jackpot games or other games (keno, bingo and such). Enjoy all the latest productions like Space Wars, Secret of the Stones, Sweet Harvest or the newest NetEnt game Twin Spin. Casino Floor is an Instant Play casino and all games can be played directly from the website, either in the 2D lobby or 3D lobby. It also has a mobile version, which allows you to easily play using the same account on a mobile device.
This casino allows you to choose from two different Welcome Bonuses. There’s a 200% Welcome Bonus up to €50 with 50 free spins or a 100% Welcome Bonus up to €1000 with 100 free spins. The bonuses can be used for games from NetEnt, Microgaming, Betsoft and Play’n Go. The free spins are for the Starburst slot and will be handed out during five days (i.e. 10 spins every day for the 200% bonus and 20 spins every day for the 100% bonus). The wagering requirement for the bonuses is 35x bonus + deposit amount. This is not the end of goodies though, as the casino also has bonuses for weekends, specific days of the week or free spins for selected games. Make sure to thoroughly check the Promotions section to read about all of them.
The banking section of the casino allows you to use such payment options as credit and debit cards, Skrill, Ukash, Neteller, Paysafecard, EcoCard, EntroPay, Bank Transfer and more. There’s a very useful filter that allows you to filter available methods by country and show transaction limits by currency, meaning checking what option you can use and what are the deposit/withdrawal limits is fast and easy.
The customer service of Casino Floor is available every day from 13.00 to 24.00 (no time zone is provided), but can only be contacted using a web form. This is quite disappointing because usually players expect a Live Chat or even a phone number when they want to get in touch faster. The casino also has a FAQ section which is quite expanded and covers a lot of important issues.
Casino Floor proves to be a really good destination for players. A great selection of games from the best providers ensures you won’t get bored easily. Especially since you can also use the fancy 3D casino lobby. The promotional offering is also really nice and contains different bonuses to satisfy varying tastes. The only complaint can be made about support, which is only available through a web form.