Mecca - online casino review, bonuses, complaints, player reviews UK

Introduction

Year established and company background

Based in 1961, Mecca Casino is a subsidiary of the Rank Group plc, one of the UK’s biggest gambling players. Mecca originally opened its doors as Mecca Bingo but has successfully expanded into the world of online casino, offering an enormous range of casino games to complement its ever-popular bingo offerings. From its inception, Mecca has established itself as one of the most highly regarded names in gaming in the UK, backed by both classic bricks-and-mortar bingo halls and a highly sought-after online community.

Licensing information

🔹 Online Casino: Licensed and regulated in Great Britain by the UK Gambling Commission under account number 57924.
🔹 Land-Based Bingo Clubs: Licensed and regulated by the UK Gambling Commission under account number 2396.
🔹 Outside Great Britain: Operated by Rank Interactive (Gibraltar) Limited, licensed by the Gibraltar Gambling Commissioner under licence numbers RGL No. 133 and RGL No. 134.

UKGC – British gambling commissions (UK Gambling Commission)

Bonuses and Promotions

Welcome bonus details and terms

🔹 Deposit Match Bonus: Make a minimum deposit of £10 and receive a 100% match bonus worth up to £100.
🔹 Free Spins: Receive 25 free spins for the popular Congo Cash slot machine

Wagering Requirements:

🔹 Bonus Funds: The £100 bonus is subject to a 25x wagering requirement.
🔹Free Spin Winnings: Winnings from free spins are paid in bonus funds and carry a 10x wagering requirement.
🔹 Maximum Convertible Winnings: The maximum amount that can be converted to real cash is 5x the bonus amount.
🔹 Bonus Expiry: All bonuses and free spins must be used within 7 days of being credited.
🔹 Game Restrictions: Bonuses are playable on all slots, excluding progressive slots and bonus-restricted games

Ongoing promotions for existing players

🔹 Daily Wheel: Wager £30 and spin the Daily Wheel with a chance to win rewards for up to £100.
🔹 Weekend Bonus: Enjoy free spins on highlighted games like Starburst, Big Bass Bonanza, and Fishin’ Frenzy during weekends.
🔹 Seasonal Promotions: Take part in seasonal promotions around holidays or special occasions, offering bonuses and free spins.

Loyalty/VIP program details

Mecca Casino values its loyal players and has a Loyalty Points System:
🔹 Earning Points: Collect points from playing bingo games.
🔹 Redeeming Points: Points are redeemable for a range of rewards, making the game-playing experience even better.

Wagering requirements and withdrawal conditions

Wagering requirements and withdrawal terms should be well understood:
🔹 Bonus Use: Real money (deposited or winnings accrued while playing real money) is used first. When there is no more real money, the bonus can be played and wagering requirements met before cashing out.
🔹 Max Bet: The highest bet one can make when playing using a bonus until wagering requirements are met is £5 per spin and £0.50 per bet line.
🔹 Withdrawal Restrictions: If you withdraw before meeting the minimum wagering requirements, your bonus and winnings will be deemed null and void

Game Selection

Mecca Casino offers a diverse and engaging game selection, catering to a wide range of player preferences. Here’s an overview of what you can expect

Software providers

Evolution Gaming Casino with Software (11)

Games (9)

Red Tiger Casino with Software (11)

Games (0)

Slots variety

Mecca Casino has a huge range of slot games, from traditional fruit machines to innovative video slots. Players can experience top titles such as Fishin’ Frenzy The Big Catch 2, Fluffy Favourites, Big Bass Bonanza, and The Goonies Megaways Jackpot King. The site also has exclusive games and progressive jackpots, giving plenty of chances to win big.

Table games

Baccarat

Blackjack

Roulette

Live dealer options

Mecca Casino’s live dealer section, powered by Evolution Gaming, brings the excitement of a live casino to your screen. Gamers can interact with professional dealers in real-time when playing games such as:
🔹 Live Roulette: Experience the excitement of the spinning wheel with live commentary.
🔹 Live Monopoly: A fusion of the classic board game and live casino action.
🔹 Live Blackjack: Quick games played by real dealers.

Specialty games

In addition to the run-of-the-mill casino, Mecca Casino offers a few specialty games that can spice up your gaming. These include:
🔹 Slingo: A hybrid of slots and bingo, and a unique play experience.
🔹 Scratch Cards: Instant-win cards for instant amusement.
🔹 Arcade Games: Lighthearted games with simple gameplay and fun theme.

Banking Options

Mecca Casino offers a range of secure and convenient banking options to UK players, with easy transactions and robust security measures.

Deposit methods

Withdrawal options and processing times

Withdrawals can be made using the same methods as deposits, except Paysafecard. Processing is carried out as follows:
🔹 Fast Withdrawals: Most withdrawals are processed instantly and will be credited to your bank within 15 minutes. All major banks and PayPal are now supported with Fast Withdrawals.
🔹 Standard Processing: Withdrawals to Visa and Mastercards which are not enabled with Fast Withdrawals will arrive in your account in 1–3 working days.

Minimum/maximum transaction limits

🔹 Minimum Deposit: £10 across all methods.
🔹 Minimum Withdrawal: £10 for most methods.
🔹 Maximum Withdrawal: Up to £15,000 per transaction for Visa, Mastercard, PayPal, and Paysafecard

Payment security measures

🔹 SSL Encryption: Protects all data transfers to ensure personal and financial information is not shared.
🔹 Account Verification: Implementing Know Your Customer (KYC) procedures, where players are required to verify their identity to prevent fraud and underage gambling.
🔹 Secure Transactions: All payment systems are vetted for security, and all transactions are monitored to detect and prevent suspicious activity.

Mobile Experience

Mecca Casino delivers a robust mobile gaming experience, catering to players who prefer gaming on the go. Here’s an overview of their mobile offerings:

App Availability (iOS & Android)

🔹 Android Users: Mecca Games app is available for download from the Google Play Store. The app provides access to a wide range of slot games, including popular games like Cleopatra and Gonzo’s Quest, and Megaways slots, Slingo games, live casino, and instant-win scratchcards.
🔹 iOS Players: While there isn’t a separate Mecca Games iOS app, mobile players can add a shortcut to the Mecca Games website to their home screen for convenient access.

Browser-based mobile play

For those unwilling to download an app, the site of Mecca Casino is fully mobile-browser optimized. With Safari on iOS or Chrome on Android, you can play smoothly, manage your account, and take offers directly through your mobile browser.

Game selection on mobile

There is an enormous variety of games available on mobile devices at Mecca Casino:

🔹 Slots: Over 800 games, including classic favorites like Rainbow Riches, Starburst, and Fluffy Favourites.
🔹 Megaways Slots: Active payline slot games, for example, Pirates Plenty Megaways and Dragon’s Fire Megaways.
🔹 Slingo: Slots and bingo cross-overs, by names such as Slingo Sweet Bonanza and Slingo Riches.
🔹 Table Games: Classic favorites like blackjack, roulette, and poker are playable on a mobile.
🔹 Live Dealer Games: Experience the live gaming action with live dealers in games like Deal or No Deal Live and Live Lightning Blackjack.

Mobile-specific features

Mecca Casino’s mobile site features are designed to provide the player with an excellent experience:

🔹 User-Friendly Interface: The apps and website are easy to use, and players can easily find and play their games of choice.
🔹 Exclusive Promotions: Mobile gamblers can get exclusive promotions and bonuses tailored to mobile gaming.
🔹 Secure Transactions: The mobile platform supports secure payment methods, including Visa, Mastercard, PayPal, Paysafecard, and Apple Pay, to provide safe deposits and withdrawals.
🔹 Cross-Device Compatibility: Players can seamlessly transition between devices, with their account information and game progress synchronized across devices.

User Experience and Interface at Mecca Casino

Mecca Casino offers a user-friendly, approachable platform based on simplicity, ease of handling, and fluent gameplay, where new and loyal players can experience a good quality experience.

Website design and navigation

Account registration process

Registration at Mecca Casino is quick and easy and takes just a few minutes. The players need to fill in basic personal information such as name, date of birth, address, and email, and choose a username and password. For the purposes of UKGC, the identity needs to be confirmed—usually by a photo ID and a document that confirms address. Players are also requested to set deposit limits at sign-up as part of Mecca’s responsible gambling program. Once verified, players can make their first deposit and begin playing immediately.

Customer Support

Mecca Casino provides comprehensive customer support to ensure a smooth and enjoyable gaming experience for its users.

🔹 Live Chat: Available 24/7 for immediate assistance.
🔹 Email: Reach out to support@meccagames.com
🔹 Phone: Call 0800 901 2179

Safety and Security

Data protection measures

Mecca Casino employs advanced security technologies like SSL encryption to safeguard financial and personal data. Customer data is guaranteed not to be rented or sold to third parties. Data is kept for up to seven years in compliance with regulatory requirements, including anti-money laundering. The casino does not knowingly gather information from users below the age of 18.

Responsible gambling tools

Committed to safe gaming promotion, Mecca Casino offers an array of responsible gaming tools:

Deposit Limits: Individuals can limit daily, weekly, or monthly deposits to manage their spending
Session Reminders: Reminders help players monitor the duration of gaming sessions.
Take a Break: Offers temporary account suspension for 24 hours up to 6 weeks.
Self-Exclusion: Enables players to exclude themselves from all Rank Interactive sites for 6 months to 5 years.

Account verification process

As per UK Gambling Commission regulations, Mecca Casino requests players to verify their identity. The process involves submitting:

Personal Identification: A clear photocopy of a valid passport, ID document, or driver’s license.
Proof of Address: Recent utility bill (not more than 3 months) with the player’s name and address.
Mecca Casino has partnered with Jumio’s Netverify® solution, allowing users to scan identification documents using their device camera for easy verification.

Fair gaming certifications

Mecca Casino is licensed by the UK Gambling Commission (UKGC) to ensure maximum standards of fairness and transparency. The site employs certified RNGs to ensure equitable game results, providing customers with a secure gaming environment.

Mecca Casino Review

Mecca Pros & Cons

Complaints about casinos Mecca