Castle Casino is another, after Celtic Casino, live casino from Visionary iGaming S.A.Launched in 2010 using a license from Costa Rica it uses Visionary iGaming’s software for its live dealer games, online slots and table games, while also offering a selection of 3D slotsSheriff Gaming. The casino’s site has a simple, yet elegant design and is really easy to navigate. It also support 11 languages, which makes it even more accessible for people from various countries.
Castle Casino uses the 128-bit SSL Digital Encryption to secure all information and transactions performed at the casino. This technology is used worldwide by banks and financial institutions. All data that is encrypted using this technology can only be decrypted by the casino’s restricted access server, which prevents any third parties from accessing it. Because of that players can be confident that when they perform deposits or withdrawal, no information will leak to unauthorized parties.
Visionary iGaming is known mainly for its live casino solutions. Castle Casino allows you to play roulette, blackjack and baccarat with live dealers. Thanks to the high quality streaming technology and the innovative software connected to the studio, you will feel as if you were sitting at a real casino table. All you need now is a drink in your hand and nothing can stop you from having a relaxing evening on your couch. If you’re looking for a more traditional online experience, Castle Casino also has something for you. There are slots, video poker and card games, roulette and keno. This library of games includes a whole section for the amazing 3D slots created by Sheriff Gaming. Titles like Spartania, Beauty and the Nerd or Dr. Magoo’s Adventures do not cease to amaze with their beautiful graphics, great animations and intricate details. The entire portfolio of games at Castle Casino is available with Instant Play option directly from the casino website. No download and installation required!
The bonus that new players can receive in this casino is rather small, as it’s only a 100% Welcome Bonus up to €100. The wagering requirement is 38x bonus + deposit, which is also higher than usual for such bonuses. Take not that in contrast to other casinos, this is a bonus that you actually need to request after your first deposit, as it won’t be credited automatically to your account. Other promotions include a €30 Refer a Friend Bonus, €5 Bonus for following the casino on Twitter or liking it on Facebook and a 25% Bonus for deposits made on Friday.
The selection of payment options is pretty decent, as it includes all the usually used methods. Deposits can be made with credit and debit cards, e-wallets like Neteller, Skrill, EcoCard and more, as well as paysafe card. Withdrawals are possible using Visa, Neteller, Skrill, EcoCard and Clickandbuy. The casino has a withdrawal limit of €2,500 per transaction and they can take between 5 and 15 business days. Additionally, higher winnings may be paid out over a period of several weeks. This is rather surprising, seeing as players are getting more and more used to almost instant withdrawals.
If you have run into any issues while using Castle Casino, you can contact the customer support team. While it’s is said to be available 24/7, in reality Live Chat operators can only be contacted during specific hours and according to the site you need to expect to wait between 4 and 24 hours to receive a response if you send an e-mail. Considering that the Welcome Bonus is also manually processed by the cashier team, this means that you might need to wait some time before it gets credited to your account.
Castle Casino is an interesting proposition for players that want to try out live dealer games. However, nowadays many online casinos offer the same option, while having a wider selection of other online games, better bonuses and friendlier banking and support services. In the end, it’s the player’s choice.