Prepare for an out of this earth experience! Moon Games is an online casino with a space theme. Here you will find UFOs, but also free ships flying in space and alien life forms that will try to give you different bonuses. This rather young site (online since 2013) is owned by Cassava Enterprises and powered by Dragonfish. The license it operates under has been issued in Gibraltar. Let the intergalactic adventure begin!
Any sensitive data that is sent between your computer and the casino’s servers is encrypted using SSL Protocols. This means that, once encrypted, your personal and financial information can only be decrypted by the casino. In terms of fair play, the casino mentions that it is fully audited and tested to ensure honest payouts. While no payout reports are available, the site mentioned a 95% payout rate, which, if it’s to be believed, is the lowest standard expected from a fair online casino.
Moon Games uses online casino software from Dragonfish to offer over 200 different games. The selection includes slots, casino games, scratch cards and instant games. There are also a nice number of progressive games for those that count on some really big wins. The slot games from Dragonfish are quite fun. They do not have the greatest graphics on the market, but their quality is still decent and they run really smooth. Some of the special features are also quite interesting. Among all the different games you will even find some branded titles like X-Factor, The Price is Right, Who wants to be a Millionaire or Big Brother. This is an Instant Play casino and you play all games directly from your browser, without the need to download and install anything.
The promotions section at Moon Games is simply overflowing with various bonuses. First-time players will be able to obtain a £1,500 Welcome Bonus Package over their first three deposits: a 100% Match Bonus up to £500 and two 50% Match Bonuses up to €500. Before being able to withdraw any winnings player need to meet the wagering requirements of 20x bonus amount. That’s definitely one of the smaller requirements around, as usually casino set it at 30 or higher. The list of other promotions includes: roulette tournaments, raffles for vacation tickets, bonus wheel, cashback or refer a friend. There’s also a special Reward Booster feature. The booster fills when you play with real money and you can activate it to get exclusive bonus games, free chips or special bonus codes.
Moon Games supports all the popular payment options used by casino players. Deposits can be made with credit and debit cards like Visa, Mastercard or Maestro, as well as Neteller, Paysafecard, Ukash, EntroPay and Wire Transfer. To withdraw money you can use credit and debit cards, bank draft, cheque, Neteller, Wire Transfer and Paypal. The casino has both deposit and withdrawal limits set in place. The deposit limits are: £1,000/day, £3,000/week and £5,000/month, while withdrawal limits are: £1,000/day, £2,000/week and £3,000/month. These restrictions seem rather limiting, especially if you win a bigger prize in one go.
The support team at Moon Games operates 24/7 and is available by phone, e-mail and web form. What’s missing is a Live Chat application, as we find that to be the most convenient contact option. You often need to wait some time for a response to an e-mail and not everyone likes to call casinos to talk about their issues. Other than that, the support is good enough.
Will Moon Games Casino be the grand adventure of your life? Maybe, maybe not. Still, it’s worth to give it a shot to check its games and the great promotional offers. You just need to be prepared that if you win a big prize it might take some time to withdraw it all from your account.