The casino does not accept players from France, Latvia, The Kingdom of the Netherlands (Netherlands, Curacao, Aruba, Bonaire, Saba, Statia and St Martin), United Kingdom, United States
Play Hippo is a humoristic casino that has been opened at the beginning of 2013 by OddsMatrix Ltd. It’s licensed by the Lotteries and Gaming Authority Malta and uses software from three different providers, each one of them being a gaming giant: BetSoft, Microgaming and NetEnt. The casino’s site is available in English and Swedish and additionally has a mobile version.
The casino uses internationally accepted industry standards SSL encryption algorithms in order to encrypt all personal and financial information it handles. As this is the same technology that is used by banks players have nothing to worry about when they deposit and withdraw funds at Play Hippo. In order to provide a fair gaming environment, the casino uses a random number generator that has been tested and approved by eCOGRA.
Play Hippo is definitely playing it big when it comes to its games. BetSoft, Microgaming and NetEnt are some of the biggest software providers on the market. Their games are known for their quality, great graphics, fun features and interesting themes. Gonzo’s Quest, Mr. Vegas, Slotfather, Elements, Thunderstruck II or Tomb Raider 2 are just examples of their famous slots. Play Hippo has over 500 of such fun and exciting games, including video and classic clots, table games, scratch cards, video pokers and more. This is an Instant Play casino and all games can be played directly from the browser. Additionally, the site has a mobile version which allows for easy use and access to games on your mobile or iPad devices.
Are you a new player at Play Hippo? Make your first deposit of at least €10 and you will receive a 100% Welcome Bonus up to €150. This is not really a big bonus, but it’s still comparable to promotions at other casinos. The wagering requirement that needs to be fulfilled before winnings can be paid out from an account is 35x bonus amount. Sadly, there are no other standard bonuses available here, aside of loyalty points you get for playing with real money and a VIP Club.
Play Hippo has a pretty lengthy list of available payment options. You have a wide variety of credit and debit cards, e-wallets like Neteller or Skrill, prepaid cards (paysafecard, Ukash or Swiff), instant banking options and bank transfer. The deposit limit here is €5,000 per transactions. Players are required to verify their identity when their cumulative withdrawals reach the amount of €2,300. The casino itself doesn’t set any withdrawal limits and they may only depend on the payment option provider that you use.
The casino has a customer support section that is available 24/7, but can only be contacted through e-mail. This means that in reality you may be required to wait for some time to receive a response. We are surprised that there is no Live chat available, or at least a phone number to the casino support staff. Aside of that, there’s a pretty good Help Section that contains answers to a lot of popular questions.
Play Hippo has a fun design and is definitely fun to play at thanks to the amazing games available on the site. However, the casino is rather lacking in other, quite important areas. Its welcome bonus is nothing special and it lacks any additional promotions and the customer support is only available by e-mail, which is quite disappointing. Going back to positives, there’s a really nice selection of various banking options, including country specific payment providers.