Red Star has been launched in 2005 with online poker and since then has added live and sports betting and casino services to its offering. The site is operated by RSP Entertainment N.V. and is fully licensed by the Government of Cuaracao, Netherlands Antilles. The casino games available at Red Star are powered by Microgaming and Play’n Go. Matching its name and logo, the website has a bright red background with white frames and is available in English and Russian. The casino focuses on Eastern European market and that’s where its promotional and bonus offerings are available.
Red Star is secured with a TLS v1.0 256 bit AES encryption protocol ensuring the highest possible safety while browsing the website. There’s nothing to worry about when providing the site with your personal and financial information as they are safely stored in a protected and monitored environment. The Random Number Generator used in casino games has been tested according to Alderney Gambling Control Commission and Isle of Man requirements.
The casino section of Red Star runs on software from two providers, Microgaming and Play’n Go. The first of them is one of the most known developers on the market, but the second is also gaining popularity with its suite of fun and graphically pleasing slots. In this section you can find the following categories: table games, card games, slots, video poker and Live Dealer (includes Live Blackjack, Roulette and Baccarat). Additionally there’s a Games section where you will find scratch cards, keno, bingo and various arcade games. This is an Instant Play casino and you are not required to download and install any special software on your PC. Other than casino games, at Red Star you can access poker and sports and live betting services.
Red Star welcomes all new players with a Deposit Match Bonus 100% up to $100 with the use of bonus code 100RSC. The bonus is valid for 15 day and the player has to play through the deposit amount 40 times prior to making a withdrawal. After using this bonus players can enjoy a Deposit Bonus 50% up to $100 using the code 50RSC for their following deposits. The wagering requirement for this bonus is 40x bonus amount. Take note that there’s a list of games that are eligible for rollover which can be found in the Promotions section. As mentioned previously, Red Star focuses on Easter European market and its bonuses and promotions are available for players from Russia, Ukraine and China. Other promotions in this casino include free spins, refer-a-friend bonuses and monthly lotteries.
The list of available deposit options at Red Star includes the popular methods like Visa, MasterCard, WebMoney, Skrill, Ukash or Neteller, as well as other, less popular or country specific options like Moneta.ru or OkPay. Withdrawals can be performed with Visa, WebMoney, Skrill, Neteller and Moneta.Ru. Withdrawal limits depend on the selected payment option: Visa, WebMoney, Skrill and Moneta.ru can withdraw $3,000 per transaction and up to $9,000 in a week while Neteller can withdraw up to $2,500 with one transaction and $7,500.
The customer support at Red Star can be reached by e-mail or live chat. While the description says the customer service department is available 24/7, but in the next line it says that emails will be responded to within 24 hours. The casino is also supposed to have telephone support but at the time of writing the review the direct phone lines were unavailable. Instead, the description said that players can send an email with their phone number and the casino will call them back. Additionally, the casino has a FAQ section that covers questions related to accounts, login or casino games.
Red Star appears to be a good site for players from Eastern Europe. It offers good games and various bonuses, although they’re not that generous. Sadly its banking and customer services appear to be lacking, with limiting options and restrictions.