Sun Palace Casino was established in 2002 by Mainstreet Vegas Group. The whole casino shines with bright yellow and gold colors. It’s licensed in the jurisdiction of Costa Rica and uses Real Time Gaming software, one of the oldest and biggest providers on the interactive gaming market.
Financial transactions at this casino are processed by Park Lane Services Ltd., a multinational firm that handles thousands of secure online transactions every day, which means players don’t have to be worried when depositing and withdrawing money. The casino itself was audited and certified by the 3rd party auditor Technical System Testing (TST). This further proves that this is a fair and secure casino.
The casino runs on Real Time Gaming software, which is a well-known and established brand in the industry. Its games have pretty decent graphics and animations, though they are not as great as from companies using more modern technology. The selection of games in this casino reaches over 80 different titles and includes table games like Blackjack, Baccarat or Pai Gow Poker, Specialty Games like Keno or Bingo, Video poker and a great variety of slots. Like most Real Time Gaming casinos, Sun Palace offers both Instant Play and downloadable casinos.
As a new player you can enjoy a 150% Initial Deposit Bonus up to $3,000. Sadly, the wagering requirements are pretty harsh. While the basic amount is 30x deposit + bonus amount for valid games, it is 50x for multihand video poker, blackjack, video poker, carribean stud and perfect pairs. What’s more, the above applies only to players from the US and Canada, if you are outside these countries the requirement is twice as high. Finally, players from Greece have a 200x wagering requirement. Aside the initial deposit bonus, the casino offers weekly rewards, refer-a-friend and loyalty programs.
The selection of payment options at this casino is not the biggest, but at least includes some of the most popular methods. For depositing you can use Visa and Mastercard, ClickandBuy, Instadebit, MSTGiftCards, Neteller and Money Order. Withdrawals can be made using Checks via regular mail and courier, ACH Direct Deposit, Money Order and Neteller. The minimal and maximal limits depend on the method you choose to use, but the information is readily available in the Banking section of the casino.
The customer support operates ‘24 hours per day – every day’. You can contact the support staff at any time to seek help and answers using live chat application, e-mail and phone number and they will assist you readily.
Sun Palace Casino seems to fall somewhere in the mediocre range. It uses a really good software, but offers a rather small amount of games, the welcome bonus is nice but has dreadful wagering requirements for anyone outside of the US and Canada. When it comes to Banking and Support services there’s not much to complain about, aside maybe of the limited selection of payment options.