The casino does not accept players from Afghanistan, Antigua and Barbuda, Austria, Belgium, Bulgaria, China, Cuba, Cyprus, Democratic Republic of Korea, Estonia, France, Greece, Hong Kong, Iran, Iraq, Israel, Japan, Kahnawake, Libya, Macau, Malaysia, Myanmar, Northern Ireland, Pakistan, Portugal, Singapore, Slovakia, South Korea, Spain, Sudan, Syria, The Philippines, Turkey, UAE, USA and its Territories, and Vietnam
SuperCasino launched in 2005 and has since become one of the Britain’s most popular online casinos. The site is operated by NetplayTV Group Ltd and is powered by Playtech. The casino is licensed by the Alderney Gambling Control Commission. It offers a wide variety of gambling services, ranging from the standard online games, to mobile and live casinos and even television-based gambling. Is this casino as super as the name indicates?
You don’t have to worry about security when playing at SuperCasino. Employing the industry standard 128-bit SSL encryption the casino can provide complete safety of all your personal and financial information handled when using the site. While no information on any RNG certificates can be found on the site, the casino is licensed and regulated in Alderney to ensure fairness of its games.
SuperCasino is using software from Playtech, which is one of the biggest providers of online casino software on the market. Their games are known for great quality, superb graphics and animations and immersive sound effects. You can select games from such categories as slots, roulette, blackjack, table games, card games, video poker and more. This includes all the branded famous slots, like the Incredible Hulk, Iron Man, or Daredevil, as well as games with other interesting themes. Additionally, the casino offers live dealer games of roulette, blackjack and baccarat. Want more? You can play the mobile casino using your telephone, Android and iOS devices. But that’s not all. SuperCasino even has live dealer games playing on your TV, if you have access to Sky channel 862 and Channel 5. There is no downloadable software for PC, but all the other options make up for that.
When creating a new account at SuperCasino, players can receive a 100% Welcome Bonus up to £200. The bonus amount and your deposit have to be turned over 25 times in 30 days before you will be able to withdraw any winnings from your account. Currently, the casino has an additional promotion, where if you register on certain nights (the schedule can be found on the site) you will receive an additional £10 bonus. The maximum winnings you can obtain using this bonus is £100, but it has to be wagered 99 times within 7 days to withdraw them, which is pretty harsh. This promotion is available until January 31st 2013. Sadly, the casino doesn’t have any further promotions.
While the selection of payment options is not that huge, it covers all the popular options used by players. You can deposit money into your account using Visa and MesterCard, PayPal, Delta, Skrill, Neteller, UKash, EntroPay and Instadebit. The minimum deposit amount is £10 and the maximum £3,000 per transaction. Withdrawing has a minimum amount of £20 and maximum of £5,000 per transaction.
The casino support team is available through e-mail, live chat, telephone and regular mail. The telephone service operates from 09:00 to 04:00 Monday and Friday and from 12:00 to 04:00 Saturday and Sunday. Similarly, the Live Chat is not available at all times, but there is no information on the specific hours it operates. It’s a loss that the support is not 24/7, but at least there are a number of options for customers to choose from.
SuperCasino has a really nice gaming offering, which includes a lot of great titles and different methods of use. Too bad it lacks in other departments, especially the bonus offering, although some of the drawbacks may seem insignificant to certain customers and they should be able to enjoy the casino fully. That is, if they are residents of Great Britain.